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On what things JHFA customers should pay atention?

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asked Apr 17 by Tom (1,330 points)

1 Answer

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answered Apr 17 by John1 (2,480 points)

Japan Housing Finance Agency has asked customers to pay special attention to any unconfirmed transactions made through their credit cards, as well as to any charges. The Agency also urged caution with regards to suspicious phone calls and emails from people presenting themselves as employees of the Agency or GMO Payment Gateway and asking customers to provide credit card data. They also informed their customers  that they will be mailed a special guide on what to do with regards to the data breach that happen recently. The customers will have to confirm any payments made, the payment procedure used, the receipt of the guide itself, etc.